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April 16, 2008

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Steve Susina

Since I'll miss the Social Networking roundtable :) I thought I'd raise this question for discussion ahead of the meeing:

I've noticed that most people use their personal e-mail as their primary LinkedIn or Facebook address. Has anyone experienced a different willingness on the part of others to engage in business discussions (as opposed to job-search discussions) when initiated through social networking.

I'm beginning to try some business prospecting via LinkedIn, but I'm sensitive about violating personal/work boundaries on the part of those I'm trying to reach.

Thoughts?

Mary Conley Eggert

Great question, Steve. My experience has been that it works well for connecting on collegial matters (vendor search, job search, etc.), but it's all about trust, and even the strongest referral or pitch requires a foundation of trust, which can be started on LinkedIn, but needs to be developed offline (at least for now).

I have had success connecting clients with prospects online, and believe the endorsement is what allows for the transfer of trust vis LinkedIn or any social media.

I'd love to hear other's experiences.

christopher S. Rollyson

Hi All, I'm excited about talking with you all to share some stories from the front and to hear your experiences with enterprise social networking and Web 2.0. I'll share some examples from top CPGs as well as healthcare and, of course, high tech.

I look forward to seeing you there!

Chris

christopher S. Rollyson

Steve, I'm not sure I understand your question, but I'll offer a couple of thoughts in the meantime. To put it mildly, we're all in a massive upheaval in which the "social contract" is fading more every year. We are becoming "free" agents by default, with most CxO tenures hovering around 2 years, healthcare and pensions diminishing and costs and government liability increasing significantly. It means that our individual professional networks get more vital, too, because they are our true safety nets. However, employers are at various stages of recognizing this. Your question about the email is a good one. I counsel people in most situations to use their personal email on LinkedIn because the LinkedIn network and interactions transcend employer, and most LinkedIn members understand that and would network with you regardless. That said, it is easy to use a work email and change it if you change jobs because LinkedIn will maintain the connection. Of course, it would not be kosher to use a work email for conducting personal business. Since everyone does a mixture of employer- and nonemployer-related business on LinkedIn, it's generally best to go personal. Hope this helps! Chris

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